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1. Who is responsible for a water service lateral break?

The property owner is responsible for any water service lateral breaks from the shut-off valve to the house. The shut-off valve can be located by the curb, in the sidewalk, in the driveway, or in the front yard area of the property. The Borough is responsible for any water service lateral breaks from the shut-off valve to the water main.

2. Where do I call to report a water main break?

During normal business hours (Monday through Friday, from 8:00 a.m. to 5:00 p.m.), please report all water main breaks to the Municipal Building at 717-336-2831. After normal business hours or on weekends or holidays, please report all water main breaks to the East Cocalico Township Police Department at 717-336-1725.

3. Who do I contact if my water meter is leaking?

If your water meter is leaking between the valves on either side of the meter, please contact the Municipal Building at 717-336-2831 from 8:00 a.m. to 5:00 p.m. or the East Cocalico Township Police at 717-336-1725 after hours. If the water lateral pipe is leaking, you are responsible for contacting a plumber.

4. What is the Borough's standard pressure for the water system?

The Borough's water system pressure varies based on your location with the Pennsylvania Turnpike. The standard pressure for the Borough's water system north of the Pennsylvania Turnpike is between 90 and 105 psi. The standard pressure for the Borough's water system south of the Pennsylvania Turnpike is between 80 and 90 psi.

5. Does the Borough add fluoride to the water?

No, the Borough does not add fluoride to the public water system. The Borough is not required by the Department of Environmental Protection to add fluoride to the water system.